Out of Town Customers

If you are unable to visit us in person we will work with you via email or telephone. Once we know your specific interests we will request a colour swatch and/or photo of your outfit. You may even wish us to create or redesign a style or shape you have been inspired by. 

Purchases

If you wish to purchase from our online collection or would like to have a piece made to order, simply telephone or email us, remembering to quote the items individual code (If applicable). We are also happy to discuss larger orders.

Payment

Once a final decision has been made on the item(s) an invoice will be sent via email with full payment details including postage / shipping costs. Payment can be made by personal cheque or via paypal (visa/masterCard/switch/credit card).

Delivery

As all pieces are handmade delivery will be discussed at time of ordering.  All blocks are made to order and therefore have a delivery time of 4-5 weeks from receipt of payment.  Priority deliveries are available at an additional cost.  Payment must have been made in full before goods will be dispatched.

Guarantee

100% satisfaction or full refund within seven days from receipt of item/items.